First Consultancy & Basic Visit Free
First Consultancy & Basic Visit Free
We do not offer landscape services, appliance repairs, or any other home repairs. While we may recommend a few companies to you, we are not liable for any work performed by others inside your home or on your property. The fee you pay for home check services covers only those services. Any additional services outside the standard home check process will incur extra charges, with a minimum service call fee of $79 per hour.
We will check your mail where feasible and with your permission, in accordance with state law. However, if the mail carrier holds your mail between visits, we are not responsible for any lost mail. You are responsible for inquiring about the location of your mail and retrieving it.
If you do not inform us via email in advance of your arrival and we arrive to perform a home check while you are present, you will be charged a home check fee. Email is the sole acceptable method for scheduling updates; notifications made through other forms of communication will not be considered, and you may be charged a home check fee even if you use other methods to update your schedule.
Payment for your invoice is due within 7 days of receipt. If payment is not made, a late fee of $25 will be applied for every 30 days of overdue payment.
For accounts that are 90 days or more overdue, we may place a contractor’s lien on your property for failure to pay.
If you discontinue services, we advise changing your locks for security. Alternatively, we will mail your key to you via first-class mail at no additional charge, but we are not responsible for any lost keys during mailing and will not provide tracking information. You may also choose to pick up your key in person. Any keys not requested to be mailed or picked up will be destroyed within 10 days following the termination of services or abandonment of services.
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